the bigger petstore headquarters with letters on proper hermit crab care. We can send them all the same letter or different letters. I would like help of everyone to give me some ideas on how to word the letter and what to put in it as proper crab care. I know the basics but I keep finding everyone on all the forums I am a member of complain about the store conditions but never do anything about it. We can't really complain about it to employees of each store we need to complain to the headquarters, that is where stuff will (hopefully) get done. Who is with me?????